I had to summon a taxi from Akron for a 7 minute ride at $45. At the conclusion of the concert, I waited about 45 minutes before attempting to summon a ride back to my nearby hotel. Spotlights blinded both the band and the up-close fans. The stage lighting was terrible, and the performers noted it. There was no respect offered our devoted TRibe fans, average age 65+, who are well-versed in concert etiquette and our hero’s preferences. The Security detail was grim and humorless. I had some difficulty locating the CenterStage area, but once there, the ushers were most helpful, even assisting when I found someone else in my seat. Upon entry to the complex, I was overwhelmed. I stayed at a chain hotel about 5 miles away and had to wait 30 minutes for an Uber.

This is NOT my kind of entertainment, but my favorite performer held a two-night concert there November 6 & 7, 2021, so of course, I attended. This has been my 2nd time I was treated poorly, I shouldn't have went back after the 1st time, but decided to give you a second chance since it had been a little while, obviously you haven't changed at all. I'm not trying to sue so much as to get my ticket money back, mostly so that you don't pull this stunt on other handicap patrons. Won't be back, and hopefully find an ADA disability attorney that will take my case. Thanks MGM for ruining a good show for me. Then during the show I look to see who they gave my seat to, not in a wheelchair, not even using a walker or a cane. I would have had a perfect view from my original aisle seat I paid for. So now I had to sit the entire show while the rows in front of me stood and I couldn't see. Well at that moment I didn't realize what was going on or I would have been pissed off. So she gives me a $20 food voucher, for another visit, and tells me it's for being nice since most people would be upset. Explain how someone in a wheelchair was going to use my seat, most people in wheelchairs cannot transfer out to another seat, let alone one that is basically nothing more than a folding chair attached to a row of folding chairs. Was told my seat was for wheelchair only. She comes over and moves me from an aisle seat to a seat all the way on the other end by the wall. The usher went to seat us, then said he had to talk to his supervisor. I have to use a walker due to Lymphedema and chronic Cellulitis.

I paid good money to go to a concert, Sebastian Bach, recently, and bought a handicap accessible seat and a companion seat for me friend. Looking for an attorney that handles ADA compliant cases.

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